Privacy Policy
This Privacy Policy explains how PrintCraft Studio processes personal data in connection with its photo and art printing services, website use, consultations, file review, production, and collection arrangements. It applies to visitors, customers, and other individuals who interact with the studio through the website or related service channels.
Contact Information
Data We Collect
We may process identification and contact details, order and file information, consultation notes, payment and billing records, delivery or collection details, and technical data such as device, browser, and usage information. Where a customer submits artwork or image files, we also process the content needed to review, prepare, and produce the requested print service.
Sources of Data
We collect personal data when a user submits an image print inquiry, uploads files, requests a consultation, asks for a test print quote, approves production, makes payment, or contacts us by email or other available channels. We may also receive limited technical data automatically when the website is used.
Types of Cookies
The website may use essential cookies to support core functions, preference cookies to remember selected settings, and analytics or performance cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and duration.
Cookie Controls
Users may block or delete cookies through their browser settings. If the browser is configured to reject certain cookies, some site functions may not work as intended. Where a cookie banner or preference tool is available, users can use it to manage non-essential cookies.
Your Rights
Depending on the circumstances, individuals may have rights to access their data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. Where processing is based on consent, that consent may be withdrawn for future processing without affecting prior lawful processing.
How to Make a Request
To exercise a privacy right, a person should provide enough information to identify the relevant record and the nature of the request. We may ask for additional details to confirm identity or to locate the correct file, especially where the request concerns order records, artwork files, or consultation history.
Retention of Data
We keep personal data only for as long as needed for the relevant inquiry, order, accounting, dispute handling, or legal compliance purpose. After that period, data is deleted, anonymized, or archived with restricted access where retention is still required by law or for legitimate business records.
Policy Updates
When we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The version in force is the one published at the time of use, unless a later effective date is stated.
GDPR Overview
For GDPR purposes, PrintCraft Studio acts as the controller for personal data processed in connection with website inquiries, consultations, orders, production, collection, and related administration. Processing is based on the legal grounds described in this policy, including performance of a contract, compliance with legal obligations, legitimate interests, and consent where required.
Where GDPR applies, this policy explains how personal data is processed for users in the European Economic Area and, where relevant, other individuals protected by EU data protection rules.
GDPR Rights
Where GDPR applies, individuals may request access, rectification, erasure, restriction, portability, or objection, and may withdraw consent where processing relies on consent. A request may require verification of identity and may be limited where retention or disclosure is required by law or necessary for the establishment, exercise, or defense of legal claims.
Purposes of Processing
We use personal data to respond to inquiries, review files for basic technical suitability, prepare quotations, manage consultations, process orders and payments, coordinate production and collection, maintain business records, protect the website and our systems, and comply with legal obligations. Where a test print or proof is requested, we use the submitted files and related instructions to carry out that specific service.
Service Providers
We may share personal data with payment processors, technical service providers, communication tools, and other operational partners that help us run the website, manage orders, process payments, or support file handling and record keeping. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.
Legal Disclosures
We may disclose personal data where required to comply with applicable law, lawful requests from public authorities, court orders, or similar legal obligations. We may also disclose information when necessary to establish, exercise, or defend legal claims.